By accessing or using AppealMind ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
AppealMind is an AI-powered platform that assists Amazon sellers in creating Plans of Action (POA) for account reinstatement. Our services include appeal generation, document verification, appeal review, feedback removal assistance, and pre-submission simulation.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use the Service.
Balance System: AppealMind operates on a prepaid balance system. You add funds to your account and services are deducted from your balance upon completion.
Service Pricing: Current prices are displayed on the platform. Prices may change with notice.
Refund Policy: If our system fails to generate a result due to a technical error (API failure, system crash), you will receive a full credit refund to your account balance. Credits used for completed service generations (where a POA or analysis was successfully produced) are non-refundable, regardless of whether the generated content leads to a successful Amazon appeal.
No Outcome Guarantee: We do not offer refunds based on the outcome of your Amazon appeal. Our service provides AI-generated content; the acceptance or rejection of that content by Amazon is outside our control.
All Plans of Action, analyses, scores, simulations, and recommendations generated by AppealMind are produced by artificial intelligence systems. While we strive for accuracy and professionalism:
The AppealMind platform, including its design, code, AI models, and branding, is the intellectual property of AppealMind. Content generated for you (POAs, analyses) is licensed to you for your personal use in Amazon appeals. You may not resell, redistribute, or commercially exploit generated content.
To the maximum extent permitted by law, AppealMind shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, arising from your use of the Service.
Our total liability for any claim related to the Service shall not exceed the amount you paid to AppealMind in the 12 months preceding the claim.
You agree not to:
We may suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. Any remaining balance may be refunded at our discretion.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of the State of Delaware.
If you have questions about these Terms of Service, contact us at:
Email: [email protected]